Privacy Policy

Last updated: 9 August 2026

This Privacy Policy explains how vita365 processes personal data when you visit our online store, place an order, or contact us.

1. Data Controller

The controller responsible for processing your personal data is:

vita365
Email: hello (at) vita-365.ch

2. Personal Data We Process

Depending on how you use our online store, we may process in particular:

• contact and order information such as your name, email address, billing and shipping address, and telephone number;
• order, payment, and transaction information;
• information you provide to us when making an enquiry or using a customer account;
• technical data such as your IP address, browser, device, and usage information.

We only process personal data that is necessary to operate our online store, process your order, communicate with you, ensure the security of our services, or comply with legal obligations.

3. Shopify and Other Service Providers

Our online store is operated using Shopify. Shopify processes personal data to the extent necessary to provide and operate the store.

For the processing of orders, data may also be shared with necessary service providers, in particular payment, shipping, IT, and other service providers, where this is required to provide the relevant service.

Further information about how Shopify processes personal data can be found in Shopify’s Privacy Policy.

4. Cookies and Technical Data

Our online store may use cookies and similar technologies that are necessary for the operation, security, and functionality of the store. Where consent is required for additional technologies, these will be used in accordance with the privacy settings selected.

5. Communications and Marketing

If you contact us, we process the information you provide in order to respond to your enquiry.

If you sign up for our Early Access, launch updates, or newsletter, we use your email address to send you relevant information about vita365. You can unsubscribe at any time using the unsubscribe function provided in the relevant message.

We only send additional marketing communications where permitted by law.

6. Data Retention

We retain personal data only for as long as necessary for the relevant purpose or where statutory retention obligations apply. After that, the data will be deleted or anonymised unless further retention is legally permitted.

7. International Data Transfers

When using Shopify and other service providers, personal data may also be processed outside Switzerland. Where required, the legally prescribed measures for the protection of personal data are implemented.

8. Your Rights

Under applicable data protection law, you may in particular request information about the personal data we process about you and, where applicable, request that such data be corrected or deleted.

For privacy-related enquiries, you can contact us at hello (at) vita-365.com.

9. Changes

We may update this Privacy Policy if our data processing activities or legal requirements change. The version published on this website at the relevant time will apply.